Jacklove ("we", "us", "our") is operated by Felix Thiollier, sole proprietor, located at 38 avenue des Ternes, 75017 Paris, France. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use the Jacklove platform accessible at jack.love (the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.
1. Data Controller
The data controller responsible for your personal data is:
Felix Thiollier
38 avenue des Ternes, 75017 Paris, France
Email: felix@jack.love
2. Data We Collect
2.1 Data you provide
- Account data: email address, password (hashed), name, date of birth, gender, sexual orientation, profile photos, biography.
- Location data: latitude and longitude coordinates (provided during onboarding or updated by you) used to find nearby matches.
- Messages: content of messages exchanged with other users through the chat feature.
- Game data: blackjack game actions, outcomes, and staked match history.
2.2 Data collected automatically
- Usage data: pages visited, features used, timestamps of activity, last seen date.
- Device data: browser type, operating system, screen resolution, IP address.
- Cookies and analytics: we use Google Analytics (Google LLC) to understand usage patterns. See Section 7 for details.
2.3 Data from third parties
- Google OAuth: if you sign in with Google, we receive your email address, name, and profile picture from Google. We do not access your Google contacts, calendar, or any other Google data.
3. How We Use Your Data
We process your personal data for the following purposes:
- Providing the Service: creating and managing your account, displaying your profile to potential matches, facilitating chat and blackjack gameplay.
- Matching: using your location, gender preferences, and orientation to suggest compatible nearby users.
- Communication: sending transactional emails (account confirmation, password reset, weekly match refills) via SendGrid.
- Safety and moderation: detecting and preventing abuse, fraud, or violations of our Terms of Service.
- Analytics: understanding how the Service is used to improve features and user experience.
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (EU 2016/679), we process your data on the following bases:
- Contract performance (Art. 6(1)(b)): processing necessary to provide the Service you signed up for (account management, matching, chat, gameplay).
- Legitimate interest (Art. 6(1)(f)): analytics, fraud prevention, and platform security.
- Consent (Art. 6(1)(a)): marketing communications (if any), and the use of non-essential cookies.
5. Data Sharing
We do not sell your personal data. We share data only with the following categories of recipients:
- Other users: your profile information (name, photos, bio, age) is visible to users you are matched with. Your exact location coordinates are never shared — only approximate distance.
- Service providers:
- Supabase (database hosting, authentication) — data stored in EU region.
- Vercel (website hosting).
- SendGrid (Twilio) — for transactional emails.
- Google Analytics — anonymized usage data.
- Legal obligations: we may disclose data if required by law, court order, or to protect the rights, property, or safety of Jacklove, its users, or the public.
6. Data Retention
- Active accounts: your data is retained as long as your account is active.
- Deleted accounts: when you delete your account, your profile, matches, messages, and game history are permanently deleted within 30 days. Anonymized analytics data may be retained.
- Chat messages: messages are deleted when the corresponding match is deleted or the account is removed.
7. Cookies and Tracking
Jacklove uses the following cookies and tracking technologies:
- Essential cookies: Supabase authentication session tokens. These are strictly necessary and cannot be disabled.
- Analytics cookies: Google Analytics (_ga, _gid) to measure traffic and usage. These can be blocked via your browser settings or a cookie management tool.
We do not use advertising cookies or retargeting pixels.
8. Your Rights (GDPR)
As a user located in the European Economic Area, you have the following rights:
- Access: request a copy of your personal data.
- Rectification: correct inaccurate or incomplete data (you can do this directly from your profile settings).
- Erasure: request deletion of your account and all associated data.
- Restriction: request limitation of processing in certain circumstances.
- Portability: receive your data in a structured, machine-readable format.
- Objection: object to processing based on legitimate interest.
- Withdraw consent: where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, contact us at felix@jack.love. We will respond within 30 days.
You also have the right to lodge a complaint with the French data protection authority (CNIL): www.cnil.fr.
9. Data Security
We implement appropriate technical and organizational measures to protect your data:
- All data is transmitted over HTTPS (TLS encryption).
- Passwords are hashed and never stored in plain text.
- Database access is controlled through Row Level Security (RLS) policies — users can only access their own data.
- Authentication tokens are managed securely by Supabase Auth.
No system is 100% secure. If you discover a security vulnerability, please report it to felix@jack.love.
10. International Transfers
Some of our service providers (Vercel, SendGrid, Google) may process data outside the European Economic Area. Where this occurs, appropriate safeguards are in place (Standard Contractual Clauses or adequacy decisions) in accordance with GDPR requirements.
11. Children
Jacklove is strictly for users aged 18 and over. We do not knowingly collect data from anyone under 18. If we become aware that a minor has created an account, we will delete it immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the most recent revision. Continued use of the Service after changes constitutes acceptance of the updated policy. For significant changes, we will notify you by email.
13. Contact
For any questions about this Privacy Policy or your personal data:
Felix Thiollier
38 avenue des Ternes, 75017 Paris, France
Email: felix@jack.love